1. We support Microsoft and Palm operating systems. We support many hardware manufacturers using these operating systems. Our goal is to allow you to select the best handheld to fit your needs. We also strive to support older operating systems so that if you have handhelds you purchased a few years ago, you can use them with CG4s ATS.
2. Some handhelds do not have an integrated scanner. You can use those handhelds with ATS, but you will need to use the handheld screen to do your work. It is less efficient than scanning, but it is an option for you.
3. Plug in scanners are available for handhelds, but most customers end up purchasing integrated ruggedized scanners.
4. If you are using the CG4s stand-alone ATS, you may decide that you do not even want to buy any handhelds and just use the web interface. You could use the web interface with a wand attached to your workstation. It is all up to you.
5. You can have different models of handhelds (or different operating systems if needed) syncing to the server at the same time. This allows you to gradually migrate your handhelds from one model to another if you cannot upgrade all of your handhelds at once.